Privacy Policy
Last Updated: [12/6/2025]
Legal Entity: Newcastle Digital LLC
Website: https://newcastledesigns.com
Newcastle Digital LLC (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have under global privacy regulations.
By using our website, products, or submitting information through any form on our site, you agree to the practices described in this Privacy Policy.
1. Who We Are
Newcastle Digital LLC is a digital design, development, and marketing company based in the United States.
Website: https://newcastledesigns.com
Email: contact@newcastledesigns.com
Address: 17350 State Highway 249, Suite 220, #32370 Houston, TX 77064
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
• Name
• Email address
• Phone number
• Business details
• Project information
• Messages submitted through contact forms
• Files or media you upload
• Comments or feedback
B. Automatically Collected Information
When you visit our website, we automatically collect certain technical data:
• IP address
• Browser type & version
• Device information
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies & similar tracking technologies
C. Information From Third Parties
We may receive data from:
• Google Analytics
• Google Ads / Microsoft Ads
• CRM & email marketing tools
• Payment or invoicing systems
• Anti-spam and security tools
• Social media platforms (if you interact with us)
3. Cookies & Tracking Technologies
Our website uses cookies to improve user experience, analyze website performance, and support advertising personalization.
We use:
Essential Cookies
Required for website function and security.
Analytics Cookies
Google Analytics, Microsoft Clarity, or similar tools for performance metrics.
Advertising Cookies
Used by Google Ads, Microsoft Ads, Facebook Pixel (if installed) to deliver personalized ads and measure campaign effectiveness.
Preference Cookies
Store login data, display preferences, and site settings.
You may disable cookies through your browser settings at any time. European visitors will be presented with a cookie consent banner in accordance with GDPR.
4. How We Use Your Information
Newcastle Digital LLC uses collected data to:
• Communicate with you about inquiries or projects
• Provide services, estimates, or proposals
• Improve website usability and performance
• Analyze site traffic and user behavior
• Process payments and contracts
• Send marketing or promotional emails (only if you opt in)
• Protect against fraud or security risks
• Comply with legal obligations
We do not sell your personal information.
5. Legal Basis for Processing (GDPR Compliance)
If you are located in the EU/UK, we process your data under:
• Contractual necessity – to respond to inquiries or provide services
• Legitimate interests – analytics, security, website improvement
• Consent – for marketing, cookies, or optional services
• Legal obligation – compliance with tax, accounting, or court orders
6. Sharing & Disclosure of Information
We only share your data with:
• Hosting providers (e.g., WordPress, Hostinger)
• Email services (e.g., SMTP, transactional mailers)
• Google & Microsoft for analytics and advertising
• Payment processors (if applicable)
• Anti-spam tools (e.g., Akismet, CAPTCHA services)
• CRM or project management software
• Legal authorities if required by law
We never sell or disclose information to third parties for unrelated commercial use.
7. Data Retention
We retain data only as long as necessary for business, legal, or security purposes.
Examples:
• Contact form submissions: up to 24 months
• Client project files: retained while contract is active
• Comments: indefinitely, unless deleted
• Analytics logs: per Google/Microsoft retention policies
• Legal records (invoices/contracts): up to 7 years
You may request deletion at any time (details below).
8. Your Rights Over Your Data
Depending on your region, you may have the following rights under GDPR, CCPA/CPRA, UK GDPR, and other laws:
Right to Access
Request a copy of your personal data.
Right to Rectification
Correct inaccurate information.
Right to Deletion (“Right to be Forgotten”)
Request removal of your personal data.
Right to Restrict Processing
Limit how your data is used.
Right to Data Portability
Receive data in a structured, machine-readable format.
Right to Opt Out of Sale/Sharing
(Required by CCPA—We do not sell data.)
Right to Withdraw Consent
For cookies, marketing emails, or stored data.
To make a request, email: contact@newcastledesigns.com
We will respond within 30 days (or 45 days for CCPA requests).
9. International Data Transfers
Your information may be stored or processed in the U.S. or other countries where our service providers operate.
We follow:
• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Appropriate security safeguards
10. Security Measures
We implement technical and organizational measures including:
• SSL encryption
• Secure hosting environments
• Regular software updates
• Restricted access to sensitive data
• Malware and spam detection systems
No online system is 100% secure, but we take every reasonable step to protect your data.
11. Third-Party Links & Embedded Content
Pages may include embedded videos, images, articles, or tools. Third-party websites may collect their own data, including cookies, tracking pixels, or behavioral analytics.
You are encouraged to review their privacy policies.
12. Google & Microsoft Advertising Compliance
By using our site, you acknowledge that third parties, including Google Ads and Microsoft Advertising, may:
• Use cookies to serve personalized ads
• Track ad performance
• Measure conversions
• Collect behavioral data for remarketing
Visitors may opt out via:
Google Ads Settings: https://adssettings.google.com
Microsoft Opt-out: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
NAI Opt-Out: https://optout.networkadvertising.org
13. Children’s Privacy
Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from minors.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a new revision date at the top of this page.
Continued use of our website constitutes acceptance of the updated policy.
15. Contact Us
For privacy-related questions, data requests, or complaints, contact:
Newcastle Digital LLC
📍 17350 State Highway 249, Suite 220, #32370 Houston, TX 77064
✉️ contact@newcastledesigns.com
📞 +1 (346) 521-8030